Great service as usual

Lisa from West Seneca, NY

Mike came to do a tune up on my air conditioner yesterday. He was very professional and explained everything her was going to do. I’ve always had fantastic service from Emerald.

Great service!

Mary from West Seneca, NY

Really great experience

Alex from West Seneca, NY

Great service

Lisa from West Seneca, NY

Always on time, professional, knowledgeable and good customer service

Excellent Service

Shirley from West Seneca, NY

Mark and Morgan arrived right on time and did a great job installing our new furnace. It was nice to hear two guys getting along so well working together. They were terrific!

Response from Emerald Heating & Cooling:

Thank you so much for the glowing review; we believe that it is important to pair up our installers correctly for the most efficient and pleasant duo. Have a wonderful day!

Justin can come back anytime!

Shirley from West Seneca, NY

Justin arrived earlier than scheduled; called to let me know he was on his way. Justin is polite courteous and able to explain everything as he went along. He answered all of my questions. He is one of the reasons I will continue to use your service.

Response from Emerald Heating & Cooling:

Thank you so much for the great review; have a wonderful day!!

Great service.

Diane from West Seneca, NY

Travis was a great technician. Timely, efficient, and pleasant. Feel that Emerald Heating looks for people with these inherent traits, and it is appreciated.

Response from Emerald Heating & Cooling:

Thank you so much for the glowing review!! Have a great day!

Great Service. Wondering about senior service discount??

Monica from West Seneca, NY

Very good!

Response from Emerald Heating & Cooling:

Thank you for the great review! As for the senior discount, the technician will apply it upon payment if requested! If you have any questions you can give us a call and we will be happy to answer.

Well educated technician

Betty from West Seneca, NY

Mike was very knowledgeable and explained things in simple terms. Great tech!

Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

Professional

Bill from West Seneca, NY

Justin was punctual, very polite, knowledgeable, friendly, and efficient.

Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

Really great experience

Alexandra from West Seneca, NY

A furnace blowing cold air is never a good sign, and unfortunately in my case it meant worst case scenario - furnace needed replacing. The diagnostic support was exceptional, replacement quote fair, and installation quickly scheduled for within two days. I now have heat, and no complaints..

Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

great service, very informative

Thurber from West Seneca, NY

Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

Hope Jake returns for our next appointment!

Joslin from West Seneca, NY

Great person to have working in our home. Jake explained everything we needed to know. He was extremely polite and considerate. He was a joy to have working on our furnace and air.

Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!!

Prompt and courteous.

Marlene from West Seneca, NY

Dan did a great job explaining everything.

Response from Emerald Heating & Cooling:

Thank you for the wonderful review!!! If you have any additional questions please give us a call back!

Very professional, considerate of premises, cordial and liked his music

Cindy from West Seneca, NY

Jerry is a commendable employee. Glad to have met him. Return trip was handled capably.

Response from Emerald Heating & Cooling:

Cindy, Thank you so the amazing review! Jerry is absolutely wonderful and we are so glad to have him! If you have any questions about th4e unit please give us a call back!